TERMS AND CONDITIONS
PLEASE READ CAREFULLY BEFORE BOOKING ANY CLASSES WITH US
Please read our Terms and Conditions (“the Terms”) carefully before booking any classes/courses/workshops or signing up for membership. By signing our T&C’s (including electronic signatures) you are confirming that you have read the Terms and agree to be bound by them.
All classes, courses and workshops are supplied by THE FITNESS BOX STUDIOS LTD T/A The Fitness Box (Priory Road, Mansfield Woodhouse, Nottinghamshire, NG19 9LS)
In these Terms “we”/”us”/”our” THE FITNESS BOX STUDIOS LTD T/A The Fitness Box. And “you”/”your”/”yours” means you, the direct client.
The cost of each class or class package/course/workshop or membership will be shown clearly on our website, http/www.thefitnessbox.com.
Advance bookings can be made online via our website, or in person at our premises (subject to availability). It is your responsibility to ensure that you have made your booking and submitted payment correctly.
- CANCELLING A BOOKING
You may cancel your booking, without charge, up to 24 hours before the start of the session/class that you have booked. A refund will be made to your chosen payment method or you will be given the opportunity to book onto another class of the same cost (providing the re-scheduled date is within 4 weeks of the cancellation date.)
If you cancel a previously made booking within 12 hours of the allocated start time no refund will be given, but you will be given the opportunity to book onto another class of the same cost. (providing the re-scheduled date is within 4 weeks of the cancellation date.)
You are allowed three cancellations within a calendar month. Any additional cancellations (in excess of three) during the month will not be refunded or transferred to an alternative date/time.
You may cancel a booking by phone, or in person at the fitness studio.
- CANCELLATION BY US
In the event that we cancel a class or classes that you have booked, for reasons outside of our control we will contact you by email or telephone to let you know. At the time of cancellation we will offer you the choice between receiving a full refund or being transferred to a class at an alternative date and time.
We may cancel your membership without notice if you commit a material breach of this agreement including, but not limited to, a breach of The Fitness Box rules, abuse or threatening behaviour or vandalism or other illegal activity.
We may cancel your membership without notice if you continually fail to cancel classes.
We may cancel your membership with immediate effect if:
you have breached any terms and conditions of this agreement; or
membership fees or other charges remain unpaid 7 days after the due date and such a
breach is not remedied by you within seven days, after being notified by us.
- BOOKING CONFIRMATION
Your booking is not complete until you have received a booking confirmation. Please make sure you receive a booking confirmation before you attend the class. If you do not receive confirmation please contact us by phone, e-mail, or in person.
- PAYMENT AND PRICING
Payment for your class/course/workshop may be made by cash in person or online via credit card or debit card. Payments can be made online, or in person at the Studio.
Membership fees will be due each month.
Prices will be displayed on our website (www.thefitnessbox.com) and are subject to change at any time prior to confirmation of a booking.
- CLASS AVAILABILITY
All classes are offered by us subject to availability. We do not guarantee availability at any time.
- LATENESS POLICY
THE FITNESS BOX STUDIOS LTD T/A The Fitness Box operates a policy which prevents you taking part in a class if you are late. This policy is in place to prevent injury and to be mindful of the instructor and other participants in the class.
- PERSONAL TRAINERS
Personal Trainers may operate from time to time at The Fitness Box on a self-employed basis. Any service they provide to you constitutes a contract between the Personal Trainer and you rather than THE FITNESS BOX STUDIOS LTD T/A The Fitness Box. We accept no responsibility for breach of contract or negligence caused by a Personal Trainer.
- MEMBERSHIP FEE CHANGES
THE FITNESS BOX STUDIOS LTD T/A The Fitness Box reserve the right to review and change membership fees periodically. Your membership fees will remain the same as at your membership start date. Once your membership has come to an end, the membership fee will be charged at the rate at the time of the renewal.
- NON-PAYMENT OF MEMBERSHIP FEES
If your Membership fees become overdue, we reserve the right to refuse you entry into our classes/courses/workshops until the overdue sums are paid in full.
Should you default on payments to us, we reserve the right to notify the default to a credit reference agency or other third party to obtain payment from you.
- OUR WEBSITE
If you browse and use our website http/www.thefitnessbox.com, you are agreeing to comply with and be bound by the following terms and conditions of use, which govern The Fitness Box’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term “The Fitness Box” or “us” or “we” refers to the owner of the website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information, images and material found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website may contain material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify an endorsement of the website. We have no responsibility for the content of the linked website(s).
- PERSONAL POSSESSIONS
Lockers are provided for storage of your personal possessions, which are stored in them at your own risk. We will not be liable to you for any loss, damage or theft of any property you bring onto our premises.
- WAIVER AND PHYSICAL ACTIVITY READINESS QUESTIONNAIRE
It is a condition of participation in any class, course or workshop at The Fitness Box THE FITNESS BOX STUDIOS LTD T/A The Fitness Box), that clients wishing to participate sign our Waiver form, available for download from our website or at reception. Clients must also complete our Physical Activity Readiness Questionnaire (PAR-Q) (available for download and from reception) and disclose any medical conditions or concerns that may adversely affect their ability to safely undertake physical activity.
Members must familiarise themselves with the conditions contained within Health and Safety notices displayed at The Fitness Box and comply with their recommendations.
- AGE RESTRICTIONS AND INFORMED CONSENT
All clients wishing to participate in a class, course or workshop at The Fitness Box must be 13 years or over. Clients of ages 13-16 years of age must complete an INFORMED CONSENT form signed by a parent or guardian, prior to participation. Blank forms will be available from reception and can be emailed on request.
- FORCE MAJUEURE
We shall not be liable to you or deemed to be in breach of these terms by reason of any delay in performing or any failure to perform any of our obligations in relation to these Terms, if the delay was due to any cause beyond our reasonable control, including, but not limited to, acts of God, explosion, flood, storm, fire, war or threat of war, riot, sabotage, insurrection, civil disturbance, restrictions, regulations, by-laws, prohibitions or measures of any kind on the part of any government, parliamentary, or local authority, strikes, lockouts or other industrial action or trade disputes (whether involving our employees or those of any third party), I.T. viruses, difficulties in obtaining raw materials, labour, fuel, parts or machinery, power failure or breakdown in machinery.
- DATA COLLECTION
In the course of your class attendance, membership and use of our facilities, including our website, (http/www.thefitnssbox.com), THE FITNESS BOX STUDIOS LTD T/A The Fitness Box, may collect certain personal information about you including personal details, financial details and information about your health. We will use this information for purposes including managing your membership and communicating with you. You will always be given the opportunity to opt out of such communications. You have the duty to keep your personal information up to date and to inform us of any significant changes.
We will limit access to the processing of and use of your personal information to our employees and management who may, from time to time, require its use for marketing or other services. In addition, from time to time, we may need to make your personal information available to third parties such as legal authorities and professional advisors.
We reserve the right to take photographs of our facilities (which may include you, provided your inclusion is incidental) for press and promotional purposes.
As a user/member of The Fitness Box (THE FITNESS BOX STUDIOS LTD T/A The Fitness Box) you acknowledge that you have read and understand the provisions of this paragraph and that you agree that THE FITNESS BOX STUDIOS LTD T/A The Fitness Box may collect, use, process and disclose your personal information as described.
We may contact you from time to time with discounted classes and offers available. We won’t bombard you and we will never provide your details to third parties. By accepting our terms and conditions you are happy to receive occasional and relevant communications. You are free to opt out of any and all marketing communications at any time, by emailing us at firstname.lastname@example.org or by unsubscribing from our newsletter.
No delay or failure by either party to exercise any of its powers, rights or remedies under these Terms will operate a waiver of them, nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them.
If any part of these Terms is found by a court of competent jurisdiction or other competent authority to be invalid, unlawful or unenforceable then such part will be severed from these Terms, the remainder of which will continue to be valid and enforceable to the fullest extent permitted by law.
These Terms constitute the entire agreement between the parties and shall have effect to the exclusion of any other memorandum, agreement or understanding of any kind, whether oral or written, between parties.
- GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with English law and the parties hereby agree to submit the exclusive jurisdiction of the English courts.